Job Role: Business Development Manager

Employment Type: Full time

Salary: £56,000

Hours: 37.5 hours per week

We are a fast-growing, customer focused cleaning company delivering exceptional commercial and residential cleaning services. Known for our professionalism, reliability, and attention to detail, we’re now looking to expand and hire a strategic and results oriented Business Development Manager to lead the way.

Your Duties and Responsibilities:

• Liaise with senior management and operations staff to determine which cleaning services to offer, contributing to development of sales strategies and setting service and contract revenue targets.

• Compiles and analyses service contract volumes and revenue figures, prepares proposals for promotional cleaning packages, seasonal offers or discounts, undertakes market research to identify local demand and competitive rates.

• Manages customer accounts including negotiating service contracts, ensuring billing and renewals, resolving issues, and maintaining client satisfaction.

• Discusses clients or facility managers cleaning requirements, carries out site surveys, and analyses customer feedback on service quality, pricing and schedule frequency. 

• Produce reports and recommendations for senior management regarding which cleaning services or markets to expand into, pricing adjustments, promotional campaigns, and sales strategy tweaks.

• Keeps up to date with competitor cleaning companies’ offerings, new cleaning technologies, green, ecofriendly products, and regulatory standards (health, safety and hygiene), adapting service range or practices accordingly.

Key Skills required:

• Sales and negotiation skills.

• Previous experience in client relationship management. 

• Leadership skills.

• Managerial experience. 

• Knowledge within the cleaning sector.

• Good communication skills. 

If you are interested in this job role please send a copy of your CV and a short cover letter to anie@meticulousclean.co.uk